In a condominium or cooperative, the people you bill own their units. They pay common charges (or maintenance) based on their common interest, not rent under a lease. UnitConnect records them as tenants, but whenever the property's building type is Condominium or Cooperative, the wizard and the tenant record switch to ownership wording and fields.

Add the owner

  1. In the sidebar, click Tenants, then click + (Add tenant).
  2. In Tenant Info, pick the unit in the condo or co-op property and enter the owner's name. Click Next.
  3. The second step is called Occupancy & Billing. Under Billing period, enter:
    • Period start — when the occupancy begins.
    • Charge start — when billing begins.
    • Possession date (optional).
    • Charges due day (1–28).
  4. Under Common charges:
    • Common interest (%) is prefilled from the unit. Change it if the allocation differs.
    • Enter the Monthly common charge.
    • If the property charges sales tax, choose Off, Based on property or Custom under Sales tax.
    • Under Fees, switch on Late fee if the owner is charged one, and enter its type, amount and the day after which it applies.
  5. Click Next. On Charges, add any other recurring charges, such as parking or storage.
  6. On Notifications & Portal, choose reminders and portal access. Lease-only reminders (lease expiration and renewal options) are not offered for ownership units.
  7. Review and click Create tenant.

The Occupancy & Billing step for a condo unit
Step 2 — Occupancy & Billing

The Charges tab

For an ownership unit, the tenant's Lease tab is called Charges, and it shows:

  • Common Charges — the common interest, the allocation, the Monthly amount, Frequency and start and end dates of the common charge. Click Edit monthly charge to change the amount, or the pencil (Edit common-charge allocation) to change how it is allocated.
  • Recurring Charges — every other recurring charge on the unit. See Recurring and additional charges.
  • Occupancy & Billing — the billing period, Charges due day, Charge start, Possession and Late fee. Click the pencil to change them. Owners are not charged an admin fee.

There is no rent breakdown for ownership units, and the tenant header shows the occupancy period without a monthly rent.

Note

Whether a unit is treated as an ownership unit comes from its property's building type. To change it, edit the property. See Update property information.

For one-off special assessments across all owners, see Assessments for condominiums and cooperatives.