Every bank account in UnitConnect belongs to a property. The Banking page lists all of your accounts, shows your cash position at a glance, and opens each account's own workspace for transactions, reconciliation, statements and DirectPay.
The Banking page
In the sidebar, click Banking. The list of Bank accounts sits on the left; each row shows the account name, the bank and the current balance. For an account connected to a bank feed, the balance the bank last reported shows under it as Bank $…, or Reconnect bank when the connection stopped working. A card icon next to a name means electronic payments (DirectPay) are enabled or pending for that account. A plug icon means the account syncs from a connected bank: blue while it works, amber and unplugged when someone has to sign in to the bank again or connect it again. Hover it for what is wrong. Use Search account, bank, number… to narrow the list.
When no account is selected, the page shows a summary of all accounts:
- Total cash, Bank-reported cash (for accounts connected to a bank feed), Accounts, Operating accounts, Institutions and DirectPay counts.
- Cash by institution — balances grouped by bank.
- Recent activity — the latest bank transactions. Click one to open its account.
- Top properties by cash.
- Needs attention — bank connections that need reconnecting, overdrawn accounts, and properties that have no primary account set.
- Bank connections — each bank login your company connected: when and by whom, how many accounts it lists, and how many sync from it. A login marked All on another login adds nothing another login doesn't already list, and can usually be disconnected. Disconnect asks which login to end and shows which accounts would stop syncing before anything does. With no bank connected yet, the card offers Connect a bank: choose which account syncs first, then sign in to your bank. Other accounts at the same bank can sync from that login afterwards.
To return to the summary from an account, click Banking overview (the grid icon) at the top of the list.
Add a bank account
- On the Banking page, click + (New bank account) at the top of the list.
- Choose the Owning property.
- Enter a Nickname — the name the account is shown under first throughout UnitConnect, for example "Operating". The account name and the last four digits follow it ("Operating — 1 Grace, LLC ••4421"), so accounts that share a nickname stay apart.
- Enter the Bank and choose the Account type.
- Enter the Account name — the name on the account at the bank.
- Optionally add the Account number, Routing number, Opening balance and a Description.
- Click Create account.
You can also add a bank account from a property: open the property, click More actions (…) and choose Add Bank Account.
Review and edit an account
Click an account in the list to open it. The header shows the bank, account type, the last four digits of the account number, the balance, and badges such as Primary or Inactive. A coral card icon means DirectPay is on, here and in the account list. A bank feed icon says whether the account reconciles from a connected bank: a blue plug while it syncs, or an amber unplugged one when the bank wants you to sign in again, the connection has to be connected again, or the bank's access ends soon. Hover it to see which, and since when. With no feed it reads Connect bank feed. Click it from any tab to go to the account's Bank feed card.
The Overview tab has four cards:
Balances — three tiles: the book balance, the balance the bank last reported and the difference between them. The bank balance is read once a day and shows the date it was retrieved; a difference usually means transactions not yet reconciled. When the bank connection stops working, the bank tile shows Disconnected.
Account Information — nickname, bank, account name, type, account and routing numbers, and description.
Bank feed — the bank account this account reconciles from, the bank login behind it, when its transactions last synced, and whether statements come with it. Its links change the feed:
- Change feed picks another account from a bank your company already connected, or Connect another bank from the list. In a long list, type part of the account's name or its last four digits in the search box. The bank account whose last four digits match the account number on file is marked Matches; choosing another one shows a warning, so a wrong pick is caught at once.
- Re-sync brings in the bank's latest transactions now, and reads the bank balance again.
- Stop using this feed takes only this account off it; the bank stays connected for every other account.
- Disconnect… ends the bank login for every account on it, and shows which accounts would stop syncing first.
When the bank wants you to sign in again, the card says so and leads with Reconnect {bank}. If the connection can't be repaired, it offers Connect {bank} again instead: the new connection replaces the old one, and every account that used it moves to the account with the same last four digits. An account with no feed shows Choose a connected account (or Connect a bank when your company has none yet). The bank balance appears as soon as the feed is chosen. This is the same feed the Reconciliation tab uses.
When a connection stops working, everyone who manages a property using it is told once, in the app and by email, with every account it affects, and once more if it is still broken three days later. When the bank warns that its access ends within 7 days, you're told then, so you can sign in before it stops. Turn the email off under Bank connection needs reconnecting in your notification settings.
Contact Information — the name, email, phones and address used on checks, wires and statements.
To change either card, click Edit in the header or the pencil icon on the card.
Set as primary, deactivate or reactivate
Click More actions (…) in the account header:
- Set as primary makes this the property's primary (operating) account.
- Deactivate hides the account from active lists. You are asked to confirm. A deactivated account keeps its history and can be brought back.
- Reactivate appears on an inactive account and returns it to active use.
Creating, editing, deactivating and reactivating bank accounts requires permission to manage bank accounts. Without it, the Edit and More actions buttons are hidden.